Privacy Policy
Effective Date: 01/07/25
At The Bespoke Bookish Box, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using this site, you agree to the practices described below.
Who We Are
The Bespoke Bookish Box
Sole Trader: Kirsty Ward
Email: support@thebespokebookishbox.co.uk
Based in the United Kingdom
We are the data controller for the information you provide.
What Information We Collect
When you use our website or place an order, we may collect the following:
Your name
Email address
Shipping and billing address
Phone number (if provided)
Payment details (processed securely via third-party providers — we never store full card information)
Order history
Preferences submitted through our customisation form
Technical data (e.g., IP address, browser type, and device info via cookies)
How We Use Your Information
We only use your personal data to:
Process and ship your orders
Respond to your enquiries
Send order updates or support emails
Customise your product (based on the information you provide)
Improve our website and services
Comply with legal obligations
We will never sell your data to third parties.
Sharing Your Information
We only share your information with trusted third parties necessary to run our business, such as:
Payment processors (e.g., Stripe, PayPal)
Delivery services (e.g., Royal Mail, Evri)
Website and analytics providers (e.g., IONOS, Google Analytics)
Each third party is required to comply with data protection laws.
How We Store and Protect Your Data
We store your data securely and limit access to only those who need it. We take steps to protect your personal information from loss, misuse, or unauthorised access.
We only retain your data for as long as necessary for the purposes set out above or to comply with our legal obligations.
Your Rights
You have the right to:
Access the data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent (where applicable)
File a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, email us at: support@thebespokebookishbox.co.uk
Policy Changes
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact: support@thebespokebookishbox.co.uk